Shipping & Delivery

A. Order Processing

Please allow 1–2 business days for us to pick, pack, and dispatch your order.

B. Shipping Rates & Delivery Windows

• Australia & New Zealand

  • Free Standard Shipping on all orders over $200.

  • Estimated delivery: 5–10 business days via Australia Post after dispatch.

  • Note: Deliveries outside metropolitan areas may take a few additional days.

 

• United States

  • Free Standard Shipping on all orders over $200.

  • $15 AUD Flat-Rate Shipping.

  • Estimated delivery: 5–8 business days after dispatch.

 

• Canada

  • Free Standard Shipping on all orders over $200.

  • $15 AUD Flat-Rate Shipping.

  • Estimated delivery: 5–8 business days after dispatch.

 

• Singapore

  • Free Standard Shipping on all orders over $200.

  • $15 AUD Flat-Rate Shipping.

  • Estimated delivery: 5–8 business days after dispatch.

 

• Rest of the World

  • Free Standard Shipping on all orders over $200.

  • $15 AUD Flat-Rate Shipping for all other global destinations.

  • Estimated delivery: 5–10 business days after dispatch.

C. Import Duties, Taxes & Customs

• Coverage:
  While murph&murph aims to cover import duties where possible, some international shipments may incur local sales taxes, duties, or customs fees depending on the destination country and state.

• Customer Responsibility:
  Any additional taxes, customs charges, or destination fees are not included at checkout or in the shipping cost and are the sole responsibility of the recipient.

• Customs Inquiries:
  We recommend contacting your local customs office prior to ordering if you are unsure of your country's import thresholds. murph&murph is not responsible for unexpected customs fees requested during transit.