Carbon Neutral Parcel Delivery
Please allow 1–3 business days for dispatch (pick and pack).
Delivery within Australia
FREE Standard Shipping over $200 (4–5 working days via Australia Post from date of dispatch).
Express Shipping — $15 (1–2 working days via Australia Post from date of dispatch).
Priority + Express Shipping — $17.50 (priority pick and pack, same day if available, shipped via Australia Post Express).
Delivery to non-metropolitan areas may take a few extra days.
Delivery to Canada
AUD $15 flat rate for Express Shipping.
Orders processed and generally delivered within 5 business days.
Delivery to Singapore
S$10 flat rate for Express Shipping.
Orders processed and generally delivered within 5 business days.
Delivery to NZ
AUD $12 flat rate for Express Shipping.
Orders processed and generally delivered within 5 business days.
Delivery to Rest of the World
FREE Express International Shipping.
Orders processed and generally delivered within 5–7 business days.
International Taxes & Customs
Customers may be required to pay sales tax, duty, or customs charges.
These are the responsibility of the customer and are not included in the product or shipping cost.
Please contact your local customs office if unsure of applicable charges.
murph&murph is not responsible for any additional charges requested during shipment.
Exchange or Return
murph&murph will exchange or return your purchase under the following conditions:
1.. Your exchange or return request is lodged within 14 days of your purchase
2. The item has never been used, washed or altered and is returned in its original condition.
3. All original tags are attached, and the original dust bag is intact.
4. Please note that all return shipping costs are to be covered by the customer except in cases where the item is confirmed to be faulty by our team or if an order is incorrect.
Sale Items:
Final sale or heavily discounted may not be returnable — see full policy.
We can only accept items purchased on our website murphandmurph.coma.au Any purchases of our products from one of our official stockists will need to be discussed directly with them and managed according to their terms of trade.
Care Instructions
- Use mild soap, wipe clean or sponge down, and air dry.
- For oil-based stains, use white spirits.
- To maintain shape, store folded flat longways when not in use, or keep in use to allow it to naturally settle into its shape.
